Support

Email: ngochuy2603@gmail.com. We usually reply within 3 business days.

FAQ

How can I get a better voice?

• iPhone: go to Settings › Accessibility › Spoken Content › Voices › Vietnamese, download the Enhanced version of a voice, then choose it again in the App.
• Android: go to Settings › Accessibility › Text-to-speech › Speech Services by Google › Settings › Install voice data › Vietnamese to download more voices.

Why can’t I select a Siri voice? Apple only lets its own apps use Siri voices. The App can use every other voice installed on your device.

Reading stops when the screen turns off? Allow notifications for the App. On Android, turn off battery optimisation for the App (Settings › Apps › Reading Lamp (Đèn Đọc) › Battery › Unrestricted).

A website can’t be read? The page may require a login, block reader apps, or contain only images. Open it in your browser and share it to the App. If it still fails, email us the link.

Restore or cancel a subscription?

• Restore: Settings › Restore purchases in the App.
• Cancel on iPhone: https://support.apple.com/118428
• Cancel on Android: https://support.google.com/googleplay/answer/7018481

Copyright reports

The App only reads aloud web pages that users open themselves; it does not host or distribute content. If you are a rights holder and want the App to stop supporting a website, email ngochuy2603@gmail.com with the subject “Copyright report”, including:

1. The website or domain name and specific links;
2. The work concerned and proof that you own it or are authorised to act for the owner;
3. Your contact details;
4. A statement that the information provided is accurate.

After verification, we will stop supporting that website in the App within 5 business days and reply to you.